April 14, 2021| April 14
re: Closures and enhanced precautions


Dear Ongwanada family members,


The Premier of Ontario recently announced a stay-at-home order. Shortly thereafter, on Monday, April 12, it was announced that elementary and secondary schools would remain closed to in-class learning indefinitely.  Further to this and with the number of COVID-19 cases and variants of concern increasing in the Kingston area, Ongwanada has made the difficult decision to close both its day program and hydrotherapy program at the end of the day on Friday, April 16.

We understand that these closures will be difficult and upsetting for many but these are necessary steps to protect all of the individuals we support, many of whom are medically fragile, and our staff.  In addition, we ask that if at all possible you refrain from visiting your loved ones at this time.  However, if there is a need to visit for the wellbeing of the individuals we support, we will accommodate a maximum of two family members or essential visitors.  These two individuals must be consistent for each and all visits. Visitors will need to be identified in advance of the visit, and arrangements for the visits will need to be made with the respective supervisor. To accommodate everyone, visits will be limited to a maximum of one hour.

Visits will occur outdoors where possible and be physically distanced. Visitors will be required to wear full PPE, not use the washrooms in the homes, and cannot take the supported individual off the property.

If a supported individual is taken off the property, they will be subject to a fourteen-day quarantine period upon return if isolation capacity exists.  If isolation capacity does not exist, families will be required to accommodate their loved ones until isolation space is available.

We understand everyone is becoming increasingly tired and frustrated with the ever-changing restrictions implemented in an attempt to curb the spread of this virus and once again we thank you for your continued understanding, patience, and support. Please do not hesitate to reach out should you have any questions or concerns.




Alastair Lamb M.Sc., MPA

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